Frequently asked questions
Who is Joolies?
Joolies is a family-owned date brand on a mission to give this ancient superfruit the spotlight it deserves. With more than 20 years of date farming roots, we’re reimagining what dates can be through fresh dates and delicious date-based snacks. From the classics to unexpected new ways to snack, we’re changing the date-ing game one delicious bite at a time.
Want the full story? Read more about Joolies here.
Where are Joolies dates grown?
Our roots are in California’s Coachella Valley, where the Kohl family has been farming dates for more than 20 years. As Joolies has grown, we’ve also partnered with trusted growers who share our commitment to quality and responsible farming to help bring more delicious dates to more people.
Where can I buy Joolies?
You can find Joolies in 12,000+ stores nationwide! Use our Store Locator to find Joolies near you and see what’s available in your area. You can also shop Joolies online through Instacart, Thrive Market, and Target.com.
Dates are a dried fruit right?
Not Joolies. Our dates are always FRESH and never dried or rehydrated like some other date brands.
What’s the difference between Medjool and Deglet Noor dates?
Consider this your introduction to date royalty. Medjools, aka the “King of Dates,” are the largest date variety, with a rich, caramel-like flavor and soft, luscious texture, which is why we’ve dubbed them “Palm Tree Candy!” Deglet Noors, known as the “Queen of Dates,” are smaller and golden in color, with a firmer texture and more subtle sweetness.
What are the nutritional benefits of dates?
Dates are a powerhouse of nutrients and come with a slew of health benefits! They are a natural source of energy and contain fiber, potassium, magnesium, and antioxidants to name a few. This fresh fruit Is low on the glycemic index, meaning they won’t spike your blood sugar or give you a sugar crash.
Experts have done the research, check out more of the delicious benefits of dates here.
What are the white spots on my dates?
That is the result of crystallization of the natural sugars, essentially date sugar! These crystals can appear where the flesh of the date is exposed or torn, or even under the skin. They are perfectly safe and delicious to eat!
Why do my dates vary in size, color, or texture?
Just like any other fresh fruit, no two dates are exactly alike! Since dates are grown by nature, you may notice some variation in size, color, texture, and moisture from date to date or package to package. These natural differences are completely normal and part of what makes each date unique.
Do Joolies dates have pits?
It depends on the date! Our Whole Medjool Dates contain pits, while our Pit-Free Medjool Dates and Pitted Deglet Noor Dates have the pits removed for easy snacking.
While we do our best to remove every pit, dates are a fresh fruit and an occasional pit or pit fragment may remain. We always recommend checking your dates before taking a bite.
Do your dates contain preservatives or sulfur dioxide?
Nope! Our dates do not contain sulfur dioxide, preservatives, or additives. Just delicious dates, straight from the palm.
What should I do if I find something unusual inside a date?
Just like any other fresh fruit, our dates are a product of nature and natural defects can occasionally occur. We carefully inspect and sort our dates for quality, but because some issues can occur inside the fruit, they may not always be visible during the sorting process.
We recommend opening your date before enjoying it for a quick quality check. Think of it this way—what’s the first thing you’d do before eating some strawberries? Inspect them for defects and wash before enjoying. 🍓
If something doesn’t look right, reach out to us at info@joolies.com so our team can help.
Are Joolies products organic?
Most Joolies products are Certified USDA Organic! Here’s the breakdown:
Dates: We offer both organic and non-organic dates. Our organic Medjool and Deglet Noor dates are Certified USDA Organic and our non-organic dates are Non-GMO so be sure to check the package for the USDA Organic seal.
Date Pops: Certified USDA Organic.
Date Sours: Certified USDA Organic.
Date Rolls: Our Date Rolls are non-organic and are Non-GMO.
You can always look for the USDA Organic seal on the package to confirm whether a specific Joolies product is certified organic.
Are Joolies products gluten-free?
Yes! All Joolies products are gluten-free. Dates are naturally gluten-free, and our Date Pops, Date Sours, and Date Rolls are gluten-free too.
Are Joolies products vegan?
Yes! All Joolies products are vegan. Dates are naturally plant-based, and all of our date-based snacks are made without animal-derived ingredients.
Do Joolies products contain allergens?
Allergen information varies by product. Here’s the breakdown:
Dates: Our dates are free from the Top 9 major allergens and are processed in a facility with robust allergen control and sanitation programs in place to help prevent cross-contact. The facility also processes tree nuts, specifically coconut and almond.
Date Pops: Our Date Pops contain walnuts. They do not contain egg, milk, peanuts, sesame, soy, or wheat as ingredients, but are processed in a facility that also processes these allergens, as well as other tree nuts.
Date Sours: Date Sours do not contain any of the Top 9 major allergens as ingredients. However, they are manufactured in a facility that also processes and handles peanuts, tree nuts, wheat, soy, milk, egg, and sesame.
Date Rolls: Coconut Date Rolls contain tree nuts (coconut), and Almond Date Rolls contain tree nuts (almonds).
For the most up-to-date allergen information, always check the ingredient and allergen statements on the package. If you have a specific allergy or allergen concern, please reach out to us at info@joolies.com and our team will be happy to help.
Do Joolies products contain added sugar?
All Joolies products have no added sugar except one: our Brownie Date Pops, which contain <1g of added sugar that solely comes from the mini chocolate chips we add to really give them that delicious brownie bite experience!
You’ll still see sugar listed in the Nutrition Facts because dates naturally contain sugar, but aside from Brownie Date Pops, none of it is added--it’s all natural.
How should I store Joolies products? Do they need to be refrigerated?
A little TLC goes a long way when it comes to keeping your Joolies fresh! Here’s how we recommend storing each product:
Dates: No refrigeration required! Store them in their resealable pouch in the pantry or fridge to maintain freshness, whichever you prefer. They can also be stored in the freezer for a longer shelf life.
Date Pops: Store in their resealable pouch in a cool, dry place. If you’re not planning to finish them right away, storing them in the fridge is a great way to help preserve freshness and flavor.
Date Sours: For best results, keep them in a cool, dry place and enjoy within 14 days of opening. Storing them in the fridge is also a great way to help preserve freshness and flavor.
Date Rolls: For best results, refrigerate or freeze after purchasing.
What should I do if I have an issue with my Joolies product?
We’re here to help! If you have a question or concern about a Joolies product, please reach out to us at info@joolies.com so our team can look into it.